Product Information

Our finishes

Traditionally, tanned crocodile leathers come in two types of finishes.  The ‘glazed’ finish with a highly reflective, glossy appearance and the “matte’ finish with a soft glow, defining discreet casual luxury.

The leathers used by Croctique are tanned and finished in the traditional way, where dye penetrates the skin, and the finish is not sprayed on like paint.  The matte finish is also known as ‘soft oil’ which describes the final step where special oil is rubbed into the leather.  The glazed finish is created by rubbing the leather with an agate very quickly under pressure to create a natural shine without synthetic coatings.

Australian Saltwater or Estuarine crocodile skin responds well to ‘Bombe finish’ (pronounced Bombay) where heat is applied to glazed skins to slightly rise the centre of the skin to give more definition to the scales.

Purchasing online from overseas

NOT ALL CROCTIQUE PRODUCTS ARE LISTED ON THE WEB SITE.  IF YOU HAVE A DESIRE FOR A LEATHER GOOD IN A PARTICULAR SHAPE AND/OR COLOUR, PLEASE CONTACT US AND WE WILL CHECK OUR STOCKS.

The Australian Government Department of the Environment and Energy is responsible for issuing CITES permits to allow the movement of crocodile leather goods overseas.  A CITES Export Permit must accompany any international shipments of crocodile products.   

The permit application takes up to eight weeks to process and currently requires an additional fee of AUD$70.00 to lodge the application.  We can complete the application on your behalf and will require your full name and residential address and contact details.

Your country of residence may have additional CITES import requirements. Please check with your CITES Management Authority. The contact details are available here: https://cites.org/eng/cms/index.php/component/cp

Subject to the value of the items purchased, some jurisdictions may impose a duty, which is the responsibility of the purchaser.

Care Instructions

Crocodile leather is one of the most prestigious leathers used in the creation fashion goods.  Understanding how to clean and care for your genuine crocodile skin product is an essential part of the privilege of ownership.

  • Crocodile skin is a natural leather and should not be exposed to direct sunlight for long periods, as it will dry out the leather and cause fading.
  • Store your crocodile leather in a cool, dry place when not in use.
  • Don’t fold or squash the leather while in storage.  Allow it to rest naturally with plenty of space for effective aeration.  Please use the box or dust bag to prevent dust from setting on its surface.
  • Prolonged or excessive exposure to moisture can damage the leather.  If your crocodile leather gets wet, dry it off with a clean, uncoloured cloth.  Let it dry indoors naturally.  Don’t expose it to direct sunlight or heat from heaters or hairdryers.
  • If your crocodile leather gets dirty, gently rub the stain with a clean, damp uncoloured cotton cloth.  Excessive rubbing may damage the finish.  Do not use any chemical cleaning agents as the solvents may remove the finish from the leather.
  • For greasy stains, try a light layer of corn starch on the soiled area.  After a few hours, brush it off with a clean, dry cloth.

Warranty

Easy and reliable

Croctique offers a Limited Warranty covering defects in workmanship under normal use for a period of twelve months from the date of purchase.  As a condition of the Warranty, the purchaser must follow the Care Instructions as detailed in the Certificate of Authenticity and Origin provided at purchase.  The customer must also provide proof of the transaction by supplying a copy of the receipt.  The purchaser takes full responsibility for all shipping and insurance costs at their risk, and any necessary permitting requirements.

Croctique will repair or replace at no charge, products or parts of products that prove to be defective because of sub-standard workmanship.  Due to the limited number of models produced, we may not be able to provide an exact replacement.

To obtain warranty service you must contact Hartley’s Creek Crocodile Farm to determine the problem and the most appropriate solution for you.

Hartley’s Creek Crocodile Farm
PO Box 171
Palm Cove QLD 4879 AUSTRALIA
Please email: sales@croctique.com

Travelling Overseas

With your CroctiQUE LEATHER GOODS

Australia, along with 183 other countries, is party to the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES).  The main purpose of CITES is to protect targeted species against exploitation through international trade.  Permits are generally for all international movement of items containing plants and/or animals listed for protection under CITES.

Australian Saltwater Crocodile (Crocodylus porosus) is listed under Appendix II of CITES.  Appendix II species are not threatened with extinction now but might become so if international trade is not strictly regulated.

The population of wild saltwater crocodiles in Australia has dramatically increased since the prohibition of hunting in the mid 1970’s with estimates now exceeding 200,000 and growing.  The likelihood of Australian saltwater crocodiles becoming extinct is extremely low.  There are some overseas populations of saltwater crocodiles that are threatened due to overexploitation and habitat destruction.  The CITES permit system helps ensure that sustainably harvested crocodile products can be traded internationally, while threatened populations are protected from international trade.

Most countries do not require CITES import permits for Australian sourced crocodile products provided you are not carrying more than a total of four crocodile products, such as bags, wallets, jerky, etc. with you in your personal accompanied luggage on the plane or cruise ship.

The Australian government issues Personal Baggage Permits through crocodile retailers for travellers intending to carry up to four crocodile products overseas with them in their personal, accompanied luggage.  The acceptance of Personal Baggage Permits by overseas countries is not as simple and uniform as it should be.  Please check Customs requirements before travelling.

Generally, the countries listed below do not require a permit for up to four crocodile leather goods carried in your personal accompanied luggage.

These rules may change so we recommend you check the requirements of your overseas destination by visiting https://cites.org/eng/cms/index.php/component/cp before you travel.

COUNTRIES

Canada

European Union

(Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden)

Colombia

India

Japan

Republic of Korea

Namibia

Singapore

United Arab Emirates

United States of America

United Kingdom

Warning: some countries, including New Zealand and China always require a full CITES permits to bring crocodile products into the country.

Never use a Personal Baggage Permit to post a crocodile product overseas.

Personal Baggage Permits are only for use with items being carried in personal accompanied luggage. They do not cover crocodile items being sent or shipped overseas. To do this you will require a CITES export permit.

Keep all documentation as proof of purchase and as evidence to support that the fact that your leather good was raised and manufactured under an internationally recognised conservation plan.